Refund and Returns Policy

Dad’s Promise

At Dad’s Hot Sauce, we stand behind every bottle we make. If something isn’t right with your order, we’ll make it right.

Because our products are food items, we cannot accept returns of opened bottles or used products. However, if your order arrives damaged, defective, or incorrect, we will gladly replace it or issue a refund.

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Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong product, please contact us within 7 days of delivery.

Email us at:
📧 larry@dadshotsauce.com

Please include:

• Your order number

• A brief description of the issue

• A photo of the damaged product (if applicable)

Once verified, we will either:

• Send a replacement bottle, or

• Issue a full refund

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Returns

Due to food safety regulations, we do not accept returns on hot sauce products.

We cannot accept returned items that have been:

• Opened

• Used

• Stored improperly after delivery

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Refund Processing

If a refund is approved, it will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear on your statement depending on your bank or credit card provider.

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Shipping Issues

We are not responsible for delays caused by shipping carriers, but if a package is lost or damaged in transit, we will work with you to resolve the issue quickly.

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Need Help?

Questions? Dad’s got you covered.

Contact us anytime at:
📧 larry@dadshotsauce.com

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